Book Store Follies

If you work retail, I’m so sorry. If you don’t, remind yourself how lucky you are by reading this list of book store stories by a Barnes&Noble employee.

This is the most fucked up thing to ever happen to me at work: Basically, I am calling a customer because the book she ordered has come in. A three year old picks up the phone and gargles into my ear before handing the phone to her father. I ask for the woman who ordered the book by name and he asks rather suspiciously: “Who is this?” I tell him it is “Barnes and Noble in Northville calling,” and he says “Okay hold on.” Five minutes (literally) later he yells to his wife (I presume) in an extremely sarcastic manner that “Barnes and Noble is on the phone!” Another few minutes later she picks up, and the other line hangs up. Before I can say anything she whispers in a shrill voice: “I know it’s you! I told you never to call me at home!” This catches me a little bit off guard. All I can manage to say is “Excuse me?” to which she replies: “Ohmygod. Ohmygod. I thought you were someone else.” I then tell her that her book is in and hang up.